TAMKEEN POLICES 

1. Health and Safety Policy

Tamkeen International Academy is committed to maintaining a safe, secure, and healthy environment for all participants, staff, and visitors by implementing robust health and safety measures tailored to our operations.

• Risk Assessments: Regular assessments are conducted to identify potential hazards, with actions taken promptly to mitigate risks.

• Emergency Preparedness: Emergency exits, evacuation routes, and response plans are clearly marked and communicated to all individuals.

• Staff Training: Specific health and safety training is provided for courses involving hazardous industries or environments to ensure compliance with safety standards.

• Health Resources: While the academy does not provide health insurance for employees, adequate first-aid supplies and access to emergency medical assistance are available.

• Regulatory Compliance: Ensures alignment with Libyan and international health and safety laws.

2. Data Protection Policy

Tamkeen International Academy ensures the secure handling of personal data using a combination of cloud-based platforms and local servers.

• Data Collection: Personal information is gathered only when necessary for training, consultancy, or research purposes, with full transparency.

• Data Security: Advanced encryption methods protect data stored both locally and in the cloud, minimizing risks of breaches or unauthorized access.

• Access and Rights: Participants and clients can access their data upon request and correct inaccuracies in accordance with data protection laws.

• Staff Training: Employees receive regular training on data confidentiality and secure handling practices.

• Compliance: Aligns with relevant local and international data protection standards.

3. Equality, Diversity, and Inclusion (EDI) Policy

Tamkeen International Academy is dedicated to promoting a culture of equality, diversity, and inclusion in all its activities and engagements.

• Inclusive Practices: Discounts are offered to underrepresented groups to promote equal access to our programs.

• Collaborations: Partnerships with organizations like the Alumni Office at Tripoli University support diversity initiatives and ensure representation.

• Recruitment and Curriculum: Hiring and training practices are designed to reflect inclusivity, providing opportunities regardless of age, gender, ethnicity, or ability.

• Zero-Tolerance Policy: Discrimination, harassment, or exclusionary practices are strictly prohibited, with offenders subject to disciplinary actions.

• Accessibility: All facilities are equipped to accommodate individuals with disabilities, ensuring a welcoming environment for all.

4. Code of Conduct

The Code of Conduct at Tamkeen International Academy outlines clear expectations for ethical and professional behavior among staff and participants.

• Communication: All participants and staff must demonstrate respect in their interactions and maintain professionalism at all times.

• Transparency: Participants and staff are informed of the Code of Conduct via the academy’s website, ensuring accessibility and awareness.

• Integrity: Dishonest practices such as plagiarism or falsification of information are strictly prohibited.

• Discipline: Violations of the Code of Conduct will be addressed promptly and may result in warnings, suspension, or termination.

• Guidelines for Virtual Behavior: While there are no specific rules for online behavior, general respect and professionalism are expected in all interactions.

5. Grievance Policy

Tamkeen International Academy provides a clear and anonymous mechanism for addressing grievances and ensuring a fair resolution process.

• Anonymous Reporting: Participants and staff can submit concerns anonymously through a reaction form to protect their privacy.

• Designated Committees: A dedicated grievance team handles complaints impartially, ensuring a fair and thorough investigation.

• Transparency and Timeliness: Complaints are acknowledged promptly, with resolutions provided within a clearly defined timeline.

• Feedback and Improvement: Regular reviews of grievance reports help identify trends and improve processes.

• Confidentiality: All grievances are managed with the utmost discretion to ensure trust and fairness.